Young's Cafe Vietnamese Cuisine Fort Collins

Today (30 Jan 2017) I went to had my lunch with my boyfriend at the restaurant around 11:15 am. My server which I don't know her name was so rude. She never came to take care of my table. We ordered big house platter, wonton soup, and pork in the clay pot. When our food came. I asked her to have Pepsi as my drink. After she brought my drink, she never came to take care of our table anymore. Even when my glass ran out of Pepsi, I needed to ask the other female server to refill it for me. That girl is so nice and welcoming. She well instead took care of us. When we finished our lunch, we even asked for to-go boxes from someone else because my server never came to check on us. As soon as we packed our food, my server showed up and put the bill on the table. Our bill is $60 for food plus another $10 which she charged us 18% tips intentionally by herself. As I understand the restaurant usually charges the customers only when they dine in, coming as a group, more than 8 people, but only MY BOYFRIEND AND I, only TWO OF US. However, she did this to me. This is the rudest and worst experience ever. I was local and lived in Foco before. I came to eat at your restaurant very often when I lived here. Now, I move to Maryland and have my own restaurant but came back to Fort Collins for the business trip. I took my boyfriend to try your delicious food at your restaurant because I loved you food. However, she ruined our experiences here. No sorry words from her at all. She seemed and acted like she didn't't care when I asked the man at the register desk to fix the tip for me. She is so aggressive and rude. However, thanks for the man who took care of us and understood my point. I really appreciated your help. I did not have a chance to ask for his name because I was in a hurry to catch up my flight back to MD. As I am the restaurant owner too, I believe you, as the owner, wanna know this story. Not only your tasty food attracts customers to come to your restaurant but the welcoming service does also. I gave five because I considered the food is excellent and the other servers are nice. I hope that she could improve herself next time.

I love, love, love this restaurant! If I had to choose one place in Fort Collins to eat this would be it. The food is amazing and the staff has always been friendly and helpful. I have been going here for years. My favorite items on the menu are the chicken bowl and the sesame chicken. Portion sizes are appropriate and it's priced well. I would not hesitate to recommend Young's to anyone. Thank you for the great service and delicious food.